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Eerika Eensalu

Patient Care Manager
About me

I joined Next Fertility Nordic team in 2018. I have previously worked as a customer care specialist in different areas, inlcuding as a training course coordinator. I help coordinate interaction between our doctors, nurses and patients, and also help collegues in administrative matters. I consider it important that our patients receive the best possible service and care and feel welcome in our clinic.

Education

I graduated from the Estonian Academy of Music and Theater with a degree in classical singing pedagogy (2016, MA). In addition, I have completed various training courses in customer service, archiving and data protection.

Languages

Estonian, English, Russian, German

Families about us

Patient feedback

“I liked the fact that the nurse, midwife and doctor answered all of my questions and listened to me and that I always received more than just a simple answer to my initial questions. I felt good and cared for.”

Clinic patient, 2022

Clinic patient, 2022

“Very pleasant staff! I feel welcomed and cared for. Thank you for taking so much time for us and teaching us how to inject (midwife Tiina). Thank you, Dr Aluri, you are the best doctor I have ever been to!”

A satisfied customer, 2022

A satisfied customer, 2022

“For such an emotionally complex issue as infertility treatment, I have always felt safe, cared for and well at the clinic.”

A well cared for patient, 2022

A well cared for patient, 2022